Coal Miners Cabin

Good Rating68%
Based on 22 most recent customer reviews
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Reviews (36)

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Good Rating68%Based on 22 most recent customer reviews

Reviews (36)

terriblePatrick01/09/2024
I wouldnt have said it was a large
greatSteven24/08/2024
Cooked to perfection, no grease,well presented and delivered on time as always.
Reply from Coal Miners Cabin
Thankyou so much. We value your custom . See you soon 😊
greatAlison24/08/2024
greatDavid24/08/2024
I ordered a roll and square sausage and a coffee, both were piping hot and delicious. I will definitely order again.
Reply from Coal Miners Cabin
Thankyou, I remember you asking if it was steak square. So pleased you enjoyed them both 😀
greatJackie22/08/2024
greatJackie22/08/2024
terribleLyndsay18/08/2024
Ordered lots of food last night. Daughter enjoyed her chips + cheese and cheeseburger, and I enjoyed my hotdog, despite it being on a panini rather than a hotdog baguette as written on the app. Having no teeth this made it harder to eat but I managed it. The chips that came as part of the meal deals were overcooked crinkle chips and greasy. The drinks we ordered (bottle of lucozade and 2 cans of coke) were cold but all stated they were from a multipack and not for individual resale so in this aspect they are breaking the law!The thing that makes them get a "terrible" review was the chicken and sweetcorn wrap though. First bite and I bit straight into a half inch long chicken bone! This could've cracked a tooth but given I don't have any it caused me significant pain in my gum! Didn't rush having another bite! I'd saved this until the evening so they were closed and I was unable to complain directly but upon contacting scoffable, who then contacted the Coal Miners Cabin (CMC) this morning. I was offered £5 off my next order from the CMC. Yea I'm not going to order from here again so requested a refund - which was refused on the grounds that I'd paid cash and they're not willing to bring it to me! TLTR: questionable food with bones in it and poor customer service upon raising issues!!
Reply from Coal Miners Cabin
You did order a lot of food which made me wonder why you were asking for a full refund. As for the chicken bone, I always buy chicken breasts so really can't understand this. However it sound like the bone didn't put you off I find this hard because I prepare the chicken personally. It sounds like all the food got ate. I know you contacted scoffables on numerous occasion after your offer of £5.. If it wasn't a big order I would have considered but some people eat the food find a complaint and want a full refund. My business would be gone. Sorry to hear you won't order again
greatJoe17/08/2024
terribleKieran16/08/2024
It was horrible
Reply from Coal Miners Cabin
I'm sorry you didn't enjoy our Hangover fry up. It is a popular choice and we have never had any complaints . Can you please tell me what was horrible to try and rectify in future
greatSimon02/08/2024
Friendly staff, good quality food, typical fry up breakfast. Definitely recommend
Reply from Coal Miners Cabin
Thankyou very much 😀
goodSteven01/08/2024
Only thing is got sent a can of juice instead of coffee and their was too much sauce on the rolls
Reply from Coal Miners Cabin
Thankyou, We had ran out of cups, I forgot to tell you
greatEmma30/06/2024
terribleConnie30/06/2024
Ordered chips steakpie when it came chips were very under cooked it was a small bells steak pie not what i was hoping for. Called them up lady was nice enough and refunded me my money back. But dont think i will be using them again sorry
badSusan30/06/2024
Ordered a chicken tikka panini but they gave me plain chicken with no cheese so was very dry. The good came in paper bags inside a plastic bag so the condensation made the food very damp. Toastie was nice if it wasnt soggy.
greatRuth28/06/2024
Really quick delivery and tasty food. Chips were fantastic and crispy and fluffy. Will def be back
Reply from Coal Miners Cabin
Thankyou very much, So happy for positive feedback, Hope to see you again soon, From us all at Coal Miners Cabin
greatGordon27/06/2024
Food was great had the large hotdog in baguette was delicious with chips n gravy well worth a visit. They have an extended menu with lots to choose from.
Reply from Coal Miners Cabin
Thankyou very much. We have added on a Mixed grill to the menu. It's a weekend special. Hope to see you soon at the Coal Miners Cabin. From us all
greatDanielle27/06/2024
Delicious food great service would highly recommend to anyone to try this place if they havent already
Reply from Coal Miners Cabin
Thankyou so much from myself, Angela and Kev. We are happy to please our customers . 😀
goodKirstin27/06/2024
terribleRoss23/06/2024
Took far to long to arrive coffee was cold and the rolls were soggy in the bag
Reply from Coal Miners Cabin
We were really busy and only one driver on. I am looking for an extra driver. Sorry for the lateness and I will be more than happy to give you fresh rolls and free delivery if you decide to order again. Thankyou for feedback
terribleDylan23/06/2024
took 2 hours phoned them 5 times during that period of time and no answer for any of the calls told everyone in my family not to order from there ever
Reply from Coal Miners Cabin
I'm sorry for the lateness and ignorance. We were really busy on Sunday and unfortunately the phone wouldn't charge. I always try to let customers know in advance if its likely to be late. I hope your food was enjoyable
goodIsaac22/06/2024
Good food, kinda small portions though
greatKelly21/06/2024
Good quality food and worth the money
Reply from Coal Miners Cabin
Thankyou, We value our customer feedback. Glad your happy with the quality and prices 👌
greatJackie20/06/2024
Good food and quick delivery
greatStevi15/06/2024
Great burgers, lovely staff
Reply from Coal Miners Cabin
Thankyou so much from us all, Glad you enjoyed them 😊
goodAngela13/06/2024
Food was good, still warm, delivery time was within timescale given, overall no issues, will order again
Reply from Coal Miners Cabin
Thankyou from us all. Hope to see your next order. Much appreciated.
greatJhordan13/06/2024
greatChloe12/06/2024
Food was fresh and tasty and ready on time for my collection. Staff were friendly. Will definitely order again.
Reply from Coal Miners Cabin
Thanks so much So glad you enjoyed. Nice to see you again .
greatJason12/06/2024
5*++ for quality, service and presentation. Easily the best locally. Keep it up.
Reply from Coal Miners Cabin
Thanks so much from us all. What a beautiful review. Makes it worth it.
terribleStephanie09/06/2024
goodMichelle07/06/2024