Coal Miners Cabin

Good Rating71%
Based on 14 most recent customer reviews
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Reviews (55)

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Good Rating71%Based on 14 most recent customer reviews

Reviews (55)

terribleShannon22/11/2024
All food was severely burnt to the point it was not edible.
greatMackenzie18/11/2024
terribleTracie17/11/2024
Email said 1hr 10min wait. Was 2 hours before it came and when it arrived the food was stone cold £10 order in the bin !! And £3 delivery is extremely expensive for a place half a mile away !!
Reply from Coal Miners Cabin
I'm sorry it was cold. If you contact scoffables I will arrange a voucher for you. We were extremely busy. The delivery charge is standard local fee. Thankyou
badStuart17/11/2024
Never got my roll or anything in place of it plus never got my tattie scone or anything in place of it and the wrong selection of square sausage as well other than that it was ok
Reply from Coal Miners Cabin
I'm sorry, I thought I had replaced with a hash brown as we had ran out of scones. If you order again, leave a note and I will give you extra items next time.
greatKevin16/11/2024
greatCalumn13/11/2024
greatKayleigh29/10/2024
greatNicola26/10/2024
Food was fresh and hot. So much food in the breakfast box.
Reply from Coal Miners Cabin
I'm so happy there was enough food and yous enjoyed your family munch. Thankyou for giving a positive review. X
greatJoe20/10/2024
greatMackenzie18/10/2024
Everything perfect
Reply from Coal Miners Cabin
Tha kyou very much. Glad you enjoyed it 😊
goodDylin06/10/2024
greatMackenzie04/10/2024
greatMackenzie04/10/2024
greatCole03/10/2024
goodEmma03/10/2024
badAlana01/10/2024
badAlana01/10/2024
terribleLee24/09/2024
greatKeegan22/09/2024
Cooked perfect and fast delivery
Reply from Coal Miners Cabin
Thankyo very much. So happy you enjoyed it, See you again soon
terriblePatrick01/09/2024
I wouldnt have said it was a large
Reply from Coal Miners Cabin
Can you please tell me what the problem was. Our large Breakfast is large. Thankyou
greatSteven24/08/2024
Cooked to perfection, no grease,well presented and delivered on time as always.
Reply from Coal Miners Cabin
Thankyou so much. We value your custom . See you soon 😊
greatAlison24/08/2024
greatDavid24/08/2024
I ordered a roll and square sausage and a coffee, both were piping hot and delicious. I will definitely order again.
Reply from Coal Miners Cabin
Thankyou, I remember you asking if it was steak square. So pleased you enjoyed them both 😀
greatJackie22/08/2024
greatJackie22/08/2024
terribleLyndsay18/08/2024
Ordered lots of food last night. Daughter enjoyed her chips + cheese and cheeseburger, and I enjoyed my hotdog, despite it being on a panini rather than a hotdog baguette as written on the app. Having no teeth this made it harder to eat but I managed it. The chips that came as part of the meal deals were overcooked crinkle chips and greasy. The drinks we ordered (bottle of lucozade and 2 cans of coke) were cold but all stated they were from a multipack and not for individual resale so in this aspect they are breaking the law!The thing that makes them get a "terrible" review was the chicken and sweetcorn wrap though. First bite and I bit straight into a half inch long chicken bone! This could've cracked a tooth but given I don't have any it caused me significant pain in my gum! Didn't rush having another bite! I'd saved this until the evening so they were closed and I was unable to complain directly but upon contacting scoffable, who then contacted the Coal Miners Cabin (CMC) this morning. I was offered £5 off my next order from the CMC. Yea I'm not going to order from here again so requested a refund - which was refused on the grounds that I'd paid cash and they're not willing to bring it to me! TLTR: questionable food with bones in it and poor customer service upon raising issues!!
Reply from Coal Miners Cabin
You did order a lot of food which made me wonder why you were asking for a full refund. As for the chicken bone, I always buy chicken breasts so really can't understand this. However it sound like the bone didn't put you off I find this hard because I prepare the chicken personally. It sounds like all the food got ate. I know you contacted scoffables on numerous occasion after your offer of £5.. If it wasn't a big order I would have considered but some people eat the food find a complaint and want a full refund. My business would be gone. Sorry to hear you won't order again
greatJoe17/08/2024
terribleKieran16/08/2024
It was horrible
Reply from Coal Miners Cabin
I'm sorry you didn't enjoy our Hangover fry up. It is a popular choice and we have never had any complaints . Can you please tell me what was horrible to try and rectify in future
greatSimon02/08/2024
Friendly staff, good quality food, typical fry up breakfast. Definitely recommend
Reply from Coal Miners Cabin
Thankyou very much 😀
goodSteven01/08/2024
Only thing is got sent a can of juice instead of coffee and their was too much sauce on the rolls
Reply from Coal Miners Cabin
Thankyou, We had ran out of cups, I forgot to tell you