Urban Snack Bar

13 West Main Street, Whitburn, EH47 0QB
Open
Lunch • Desserts • Breakfast • Dinner • Diner
90%Great Rating

Urban Snack Bar

Great Rating90%
Based on 42 most recent customer reviews
PositiveMost RecentNegative
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Reviews (194)

Back to Menu
Great Rating90%Based on 42 most recent customer reviews
PositiveMost RecentNegative

Reviews (194)

goodLeah02/04/2025
greatKirsty01/04/2025
Lovely food - great milkshake!Delivery driver was nice and polite.Would order from here again ☺
greatRebecca31/03/2025
Absolutely phenomenal service as always. Regularly order from this place as mine and my husband's wee treat after having a baby and its amazing. Tried their ice cream sundaes this time and WOW!! Absolutely will be trying again, Absolutely gorgeous. Service is always fast, hot food is always piping hot and delivery people always friendly. A must try!
goodSteven29/03/2025
badJordan28/03/2025
Soup was absolutely disgusting. Freezing cold like it was taken straight out the fridge & not heated up, was like sludge and tasted sour. Also one of the items I wanted was out of stock so instead of phoning to see what I wanted, they just gave me something else that I didn't order or want. Menu looks good but it's seriously underwhelming.
Reply from Urban Snack Bar
Hi Jordan, were really sorry to hear about your experiencethis is not the standard we aim for at Urban Snack Bar. We appreciate your feedback and want to make it right. Weve processed a full refund for your order, and wed love to offer you another meal on the house to show you what were really about. Please reach out to us directly so we can arrange this for you. Thanks for giving us a try, and we hope to make it up to you! :)
greatAaron28/03/2025
Ordered a lunch and milkshakes and must say very good indeed, order was on time and food was still hot on delivery. We will definitely be ordering again.
Reply from Urban Snack Bar
Hi Aaron, thank you so much for your kind words! Were thrilled to hear you enjoyed your lunch and milkshakes, and that everything arrived hot and on time. We cant wait to serve you again soon! 😊🍔 #ABiteAboveTheRest
greatStilgar25/03/2025
New menu is great
greatLiam23/03/2025
Food tasted great and the new waffles were brilliant
greatDemi21/03/2025
greatJackie21/03/2025
greatDale19/03/2025
Food was lovely and the chef made a great choice with the "Chef's choice item", my partner loved it!
Reply from Urban Snack Bar
Thank you for sharing your experience! Were thrilled to hear that our Chefs Choice item hit the mark and that you and your partner enjoyed it. Its our goal to deliver not just food, but a little culinary delight right to your door. We look forward to serving you again soon!
greatHelen16/03/2025
Great service and food and milkshake where amazing definitely ording again and little comment on the bag to cute.
Reply from Urban Snack Bar
Thank you so much for your wonderful review, Helen! Were delighted to hear you enjoyed our service, food, and that our milkshake hit the spot. Its great to know that even the little touches, like our bag, added to your experience. We look forward to serving you again soon!
goodMack16/03/2025
Almost 2hours 40 mins to arrive, decent enough watp
Reply from Urban Snack Bar
Hi Mack, thank you for taking the time to share your feedback. Were sorry to hear about the longer delivery time and understand that timely service is crucial. Were continuously working on streamlining our delivery process, and your comments help us improve. Were glad you found the food decent, and we look forward to delivering an even better experience next time. Thank you for your support!
greatRebecca13/03/2025
Amazing food and service as always! We have ordered from here 3 times in the past 2.5 weeks already as the place is so good. Food always is extremely tasty and hot. Good meals. Customer service is always excellent
Reply from Urban Snack Bar
Hi Rebecca, thank you so much for your amazing review! Were thrilled to hear that youve enjoyed our food and service on multiple occasions. Your support and kind words truly inspire us to keep delivering tasty, hot meals and excellent service every time. We cant wait to serve you again soon!
greatJamie13/03/2025
goodAdaeze12/03/2025
The jerk chicken panini was fab, I must say!It tasted really good x (obviously not like actual jerk loll) but it was really good. The panini was warm when it got me as well, I absolutely LOVED that. I'd defo be ordering again x
Reply from Urban Snack Bar
Hi Adaeze, thank you so much for your fantastic review! Were thrilled to hear that you enjoyed the jerk chicken panini and appreciated that it arrived warm. Your feedback means a lot, and we cant wait to serve you another delicious meal soon!
greatSteven09/03/2025
greatJulia09/03/2025
greatMegan04/03/2025
Delivery was fast driver was really nice and food was yummy
greatRoss01/03/2025
greatTracy01/03/2025
The food was amazing so fresh and tasty definitely will purchasing again for sure keep up the brilliant options and fast service 😁👍
greatS28/02/2025
Great wee place. Food was lovely, delivery time was not bad either. Would definitely recommend
greatRebecca28/02/2025
We decided to try this place as their menu looked great, wood came super quickly and arrived it was brilliant! Food was top quality, and the service was super friendly
greatEmma26/02/2025
greatMichaela22/02/2025
Very tasteful and filling sandwich and baguette. Milkshake was also very delicious. The food was still hot when we got it, very friendly and will definitely reorder!
greatScott19/02/2025
greatNicole17/02/2025
greatShannon09/02/2025
Baguettes were delicious would return owner was brilliant they ran out of one flavour we ordered but phoned and offered us other flavours and even recommend what ones would be nice
goodCharles09/02/2025
Food was good
greatJoe08/02/2025
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