Arrived over an hour late, food was lukewarm, and part of the order was wrong
Miriam21/12/2024
Dale21/12/2024
Driver showed without full order says he would be back in 10 min with the rest took 2 and half hours too get my order which consisted of too wraps that were like mush and single wrap and a wrap meal that cost nearly 20 quid terrible service not be ordering from here again
Sharon20/12/2024
Nice food and delivery driver was lovely.
Robbie20/12/2024
Lucy20/12/2024
very nice i ordered a toasted baguette and it was very tasty and the delivery guy was nice too very friendly only thing i could think of was i thought there would be a little more cheese but thats no big deal at all it all still tasted greatwill definitely order again
Kirsty17/12/2024
Super quick delivery fresh produce which tastes amazing
Kirsten17/12/2024
Harris13/12/2024
Good service and communication
Kirsty13/12/2024
Jackie12/12/2024
Declan09/12/2024
Katelyn08/12/2024
Sonya08/12/2024
I ordered the "chunky lentil soup" and it arrived in a paper cup with no lid and wrapped in tin foil, what a mess it made! The smell was overpowering and it tasted like pure onion, its made me feel queasy, as for the "chunks" it was just small pieces of carrots. I also order the "Crunch Tower Toastie" yeah don't let the name of that fool you, its just normal bread and they couldn't have put any less cheese on it if they tried! And you'd think paying £4 for a toastie that they would use proper food containers but again it was wrapped in tin foil which makes it go soggy! It was basically just warm cheeseless bread. I won't use this place again.
Shannon08/12/2024
Ben06/12/2024
Fantastic food.
Sara03/12/2024
Absolutely love this place, The food tastes great love the salad box portion sizes and the service is brilliant. Thank you!
Jackie01/12/2024
Shannon30/11/2024
Panini toastie and baguette all really tasty when ordering hadnt noticed at first crisps go on sandwiches but actually was really tasty would order from here again
Robyn26/11/2024
Rodney25/11/2024
Absolutely delicious food with quick friendly delivery service and amazing milkshakes 👍😍
Lisa25/11/2024
The sweet chilli chicken baguette is so amazing loads of filling and flavour
Ryan24/11/2024
The driver said hed be back with the rest of my food and change and he never came back horrible service
Taylor23/11/2024
Amy23/11/2024
It took nearly 4 hours for food to arrive, had to phone numerous times, to which the restaurant were very nice and apologetic but had said that the order didnt come through even though it had been confirmed on scoffable so after 2 and a half hours and promising free ice cream and 10/10 food on the phone it still took another further hour for the food to be delivered, soup was cold, wrap and panini were soggy and no ice cream to be seen, to which the restaurant offered to send it tomorrow if i made another order!
Reply from Urban Snack Bar
Thank you for sharing your feedback, and we deeply regret the inconvenience you experienced. The snowy weather on the day caused significant disruptions to our delivery times, which were beyond our usual control, and were truly sorry this impacted your experience.We also acknowledge the mix-up with your order confirmation, and we understand how frustrating this must have been. Its always our goal to deliver food in perfect condition, and were disappointed that we fell short in this instance.We value your patience and would like the opportunity to make things right. Please feel free to get in touch with us directly and well ensure you're looked after. Thank you for your understanding, and we hope to restore your trust in us.
Christopher22/11/2024
It was lovely I really enjoyed it
Mark20/11/2024
James19/11/2024
Food arrived piping hot and was delicious 👍🏻
John18/11/2024
Milkshake great loved my honey chilli chicken baguette