Posting this review as the restaurant have declines my refund request after the absolutely shocking customer service I received from them yesterday. I made my order through scoffable for 18.20, I called the restaurant at 18.00 to advise I was running late, to which the man replied with, the pizza is already ready. I asked why it was already ready when I asked for it at collection at 20 past. I rushed down to the restaurant as quick as I could to collect the pizza so it wouldnt get cold, for the man to point at a pizza on the table saying, 5 more minutes, its not ready. I asked why I was advised on the phone the pizza was ready and no one could tell me why. At this point I was frustrated, so popped out to the shop to get what I needed to get, came back 10 minutes later, and the pizza was still not in the oven. I asked why the pizza wasnt in the oven yet, and again, No one could answer me. By the time the pizza was ready and handed to me it was almost 7pm, it wasnt cooked properly because it was rushed, the sidesI had ordered were cold and inedible and I was 40 minutes late for/with my fathers birthday meal. Absolute disgrace, staff were rude and unhelpful, service was appalling, food even worse, will never be ordering from here again.

👍

Great

Taste the best pizza in West Lothian

Even with the order being late the food was great

Forgot stuff from my order

Waited 2 and a half hours for my pizza when i did turn up it was cold have asked for refund wont order again

Good food