Jade Palace

Great Rating85%
Based on 93 most recent customer reviews
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Reviews (608)

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Great Rating85%Based on 93 most recent customer reviews

Reviews (608)

goodJohn03/04/2025
greatDavid02/04/2025
Food was spot on :)
greatAllison30/03/2025
greatLesley30/03/2025
Best chow mein in Whitburn. Arrived well within the hour stated and great customer service.
goodMoira30/03/2025
greatAndrew30/03/2025
It was good
greatSandra28/03/2025
Always great every week
greatAdele26/03/2025
greatPaul25/03/2025
greatSelina23/03/2025
Excellent as always and sharp delivery. Forgot I had selected to pay via cash (I always pay online) and nearly closed the door on the driver! So we had a good laugh about that.
greatJohn22/03/2025
goodJohn22/03/2025
greatAndrew22/03/2025
Very nice and quick
greatArran21/03/2025
badEleanor19/03/2025
I have been getting deliveries from here for a few months and never had an issue until last Saturday. I ordered through Scoffable and was given an estimated time of 1.5 hours. After 2 hours I called to ask the status of my delivery and was told the driver had just left. Another 30 mins passed and I called again, only to be told the driver had just left, it was 9:30pm at this point. I questioned why I was lied to 30 mins previously. Long story short I asked for a refund. The driver turned up 10 mins later and I told him I had already cancelled. He apologised and said they were a driver short. Just be honest from the start.
badJamie19/03/2025
goodJohn16/03/2025
terribleCorey15/03/2025
Took nearly 3 hours to be delivered
terribleDougie15/03/2025
After telling me the delivery would take 80 minutes i phoned the shop and told them i would come collect when i got to the shop they had lost my order it had to be hand written then i had to wait 35 minutes a ridiculous service
greatJohn15/03/2025
greatPaul14/03/2025
badKeeley13/03/2025
Dont order the sweet & sour pork hong kong style.. have to question if they know the difference between pork and chicken. Only ate the small amount of pork due to most being chicken, the rest went in the bin. Maybe they should remove it from the menu.. shocking really
goodBilly11/03/2025
goodLily09/03/2025
greatJohn08/03/2025
greatLindsay08/03/2025
Very happy with the food and delivery speed.
greatVanessa08/03/2025
Very good.
greatShirley07/03/2025
greatKayleigh05/03/2025
greatVanessa05/03/2025
Very good as always. Arriving earlier than expected.